They get suck in the 'Checking status' stage, or they don't read the card at all, or instantly say no certificates found on the card. We've been using systems for over a decade with smart card readers, and ever since the E6410 latitude (~2010/2011) I've noticed they've kind of really sucked, at least on Windows 8.1. We're a dell shop here that has to use smartcards for logon/elevation.
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